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Thread: Blank screen on setting page when saving

  1. #1
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    Default Blank screen on setting page when saving

    I'm trying to update the site e-mail right now on the setting page in the admin cp.

    When I select save I get a blank white screen

    Any advice?

    I'm using 1.1.1 latest download.

  2. #2
    Former lead dev Nick's Avatar
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    That's very odd, and one I haven't heard before.

    Hmm...

    if you have a .htaccess file, remove it for now.

    If you have any plugins enabled, turn them all off.

    I'm assuming you can't save anything on the Settings page? Or is it only the email field? If the latter, enable Debug mode so errors will show on the screen. Otherwise, see if there's anything in the error_log.txt file which might be in Admin -> Maintenance.

    Hmm, did you set permissions on all the cache folders to 777?

    Clear all cache folders in Admin -> Maintenance.

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    Hi Nick thanks for the fast reply.

    The cache folder and it's contents are set to 777

    I don't have a .htaccess file it's still named default.

    Currently I cannot save anything within the settings page. It's all bringing me to a blank white screen.

    Perhaps I have the permissions wrong somewhere? Even if I don't change anything and hit save I get a blank white screen.

    Where is this log file?

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    Former lead dev Nick's Avatar
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    Quote Originally Posted by bbrian017 View Post
    Where is this log file?
    In Admin -> Maintenance

    More importantly, clear all the cache folders from Admin -> Maintenance

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    Hi Nick I have confirmed I have cleared all the cache files.

    This is the site I'm test developing right now.

    www.yoursourceforinfo.com

    For the record I also noticed I can't log out.

    Code:
    [11-Mar-2010 10:07:35] PHP Fatal error:  Call to undefined function filter_var() in /home/yoursourceforinfo/public_html/libs/extensions/Inspekt/Inspekt.php on line 1145
    [11-Mar-2010 10:09:03] PHP Fatal error:  Call to undefined function filter_var() in /home/yoursourceforinfo/public_html/libs/extensions/Inspekt/Inspekt.php on line 1145
    [11-Mar-2010 10:09:06] PHP Notice:  Undefined index:  users_profile in /home/yoursourceforinfo/public_html/content/themes/keep-it-simple/navigation.php on line 44
    [11-Mar-2010 10:26:52] PHP Notice:  Undefined index:  users_profile in /home/yoursourceforinfo/public_html/content/themes/keep-it-simple/navigation.php on line

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    Former lead dev Nick's Avatar
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    Check that your PHP version is at least 5.2.6.

    Requirements

    Hotaru CMS has been tested using PHP 5.2.6 ~ 5.3.1, MySQL 5.0 and phpMyAdmin 2.11.6 ~ 3.2.5.

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    Code:
    PHP 5.1.6 (cli) (built: Apr  7 2009 08:00:04)
    Copyright (c) 1997-2006 The PHP Group
    Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies
    Seems like we found the issue haha!

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